• Intern - Sales Office Support

    Location US-IL-Lincolnshire
    Job ID
  • Overview

    The Office Support Sales intern acts as a customer advocate on behalf of and in support of our sales organization. This role enables more strategic selling by assisting with follow-ups and critical communications both with internal groups and directly with customers. The position will be a valued extension of the account team and share the goal of customer engagement and satisfaction.  Learns internal processes and organizational roles/responsibilities in order to get customers and account teams engaged in the correct process to facilitate the most rapid successful outcome for each interaction.


    Additional aspects of position:

    • Travel with Account Manager to customers.
    • Specific Project assigned to be completed prior to the end of internship.



    Sales Support Job Duties:


    • Follows up with account teams for awareness of progress and outcomes.
    • Answers calls from customers and deals with problems as they arise.
    • Follows up with customers to make sure that they are satisfied with a particular product.
    • Provides any necessary data or reports to the sales team.
    • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
    • Acknowledges customers by responding to emails, texts, and phone calls.
    • Updates all contact information for clients.
    • Deals with any customer complaints and resolves the issue as necessary.
    • Does any necessary administrative work.


    • Junior/Senior Bachelor Degree-Related Major
    • Time Oriented
    • Great Verbal and Written Communication Skills
    • Computer Literacy
    • Customer Relations
    • Consumer Complaints
    • Reporting Skills
    • Attention to detail
    • People Person

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