• Intern - Sales Support

    Location US-IL-Lincolnshire
    Job ID
    45089
    Function
    Sales
  • Overview

    The Office Support Intern will assist in objectives that support, develop, and grow Zebras' "unmanaged" partners.

    Responsibilities

    • Handles inbound phone and e-mail activity from unmanaged partners who require support; assists with inquiries related to products; directs partners to appropriate Zebra personnel for resolution; captures initial sales opportunity details and engages appropriate resources to manage moving forward.    
    • Supports Zebra compliance efforts by proactively following up with unmanaged partners to ensure compliance is being met.
    • Supports newly admitted Zebra partners by assisting with onboarding, including any required training on the partner program, tools, and products.
    • Supports special product-focused initiatives (ie, Card, Supplies, MP7000) for unmanaged partners who are strong prospects based on their business model and market focus.
    • Proactive feedback on partner opportunities to internal sales team and sales managers
    • Continuous product and applications training.
    • Performs other duties as assigned.

    Qualifications

    • Junior/Senior Bachelor or Associate Degree-Related Major.
    • 3+ years customer service experience.
    • Excellent verbal and written communication skills.
    • Highly organized and strong ability to prioritize tasks.
    • Proficient in MS Office; familiarity with CRM systems.
    • Creative problem solving.
    • Attention to detail, accuracy and a sense of urgency.

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