Intern - Quality Support

Location US-TX-Fort Worth
Job ID


Designs and installs quality control processes, procedures, tools, and statistical techniques. Actively participate in resolution of customer product and service issues for defined product line(s).  Drives improvements in processes, services, and products that enhances Zebra’s overall competitive position and ensure highest customer satisfaction in the industry.  


  • Works on a variety of new quality process design projects that constitute a portion of a larger project.
  • Uses resources effectively to solve problems that are outside of the incumbent’s technical expertise.
  • Analyzes data to make process improvement recommendations.
  • Conducts process reviews to ensure processes applied meet established quality standards.
  • Conducts root cause analysis. Provides recommendations on moderately complex problems.  Use structured problem solving approach for root cause analysis and issue resolution. 
  • Develops positive relationships with suppliers and other company functions involved in the design, fulfillment, and manufacturing process.
  • Makes recommendations to immediate team, suppliers, and manufacturing engineers to enhance performance and improve production quality.
  • Seeks out new tools to analyze and solve problems
  • Ensure proactive measures are in place to minimize interruptions due to quality events.  
  • Create/Release process flow diagrams and procedures for Quality processes at the Global Distribution Centers


  • Preferred Education:  Bachelor of Science in appropriate engineering discipline 
  • Preferred Work Experience (Years):  Internship/Entry Level 
  • Key Skills & Competencies:  Knowledge of Quality Assurance program problem solving tools, statistical methodologies, and Lean Six Sigma
  • Experience working with multi-site functional groups
  • Strong organizationl, verbal and written communications skills
  • High level computer literacy
  • Ability to work in fast paced, multi-task environment
  • Solid professional work behaviors (attendance, teamwork and time management)
  • Self-directed with ability to be efficient with minimal supervision
  • Intermediate problem solving skills
  • Working knowledge of PFMEA, Control Plan, Process Flow Chart, 8 Discipline Report

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